King Of The Jungle Entertainment

- When will my order ship? Most orders ship within 2-14 business days via USPS/UPS/FedEx. However, shipping times may vary during the year especially around holidays or big releases/sales. Please know that we always try our absolute hardest to get orders out as fast as we possibly can. - Do you ship outside the United States? Yes. Currently shipping to USA, Mexico, and Canada. We will add more locations as we grow. - Can I Cancel My Order? Yes. As long as your order has not already shipped. - Why is my tracking number is not showing any tracking info? You will be emailed a tracking number after we have processed your order for shipment and there are times you may not see any updated tracking info. This is because it was either processed after USPS has already picked up our shipments for the day or it's a pre-order item. If you don't see any tracking info for your shipment, we recommend checking again in 24-48 hours. In the rare event that your tracking number has not updated in some days, USPS asks that you allow at least 30 days from shipment to Inquire about having us opening a case with them. - My tracking number shows my package was delivered but i didn't receive it. What should i do? In the rare event this happens, we recommend you first ask your neighbors and your local mail person/post office if they have seen your package. Most times shipments are found this way. If that turns up nothing, we recommend contacting USPS with your tracking number and explaining what has happened. Ultimately if your tracking number shows as delivered, we are not held liable for any lost or stolen packages. - Do you offer price matching before or after an order Is already placed? Sorry, we do not. - Do you offer exchanges or returns? Unfortunately, we do not currently offer exchanges or returns unless there was an error on our end in what was shipped. However, we do proudly stand behind all the products we sell. Thank you!